Beyond the Brief: How We Bring Strategy and Care to Every Client 
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Beyond the Brief: How We Bring Strategy and Care to Every Client 

When a new client approached Butler/Till with a prescriptive media plan and a sizable test budget, we had a choice: execute the plan as-is or take a step back and ask if there might be a better way forward. 

At Butler/Till, we believe in active partnership, thoughtful questioning, and bringing the full force of our expertise to the table—even on tight timelines. In this case, that meant challenging a straightforward A/B test between linear and connected TV, and instead delivering a more holistic, data-informed media strategy. 

Our team re-evaluated the client’s assumptions, bringing together fresh market research, channel insights, and condition-specific behavior patterns to build a smarter, more effective plan. Here’s what we uncovered: 

  • Linear alone is not enough. Over 50% of United State households cannot be reached through linear TV alone. 
  • Streaming is the default. 60% of viewers now prefer ad-supported streaming platforms, with 36% engaging regularly with platforms like Pluto and Tubi. 
  • Patient behavior matters. When we zeroed in on the client’s target audience and we saw even greater streaming adoption, this highlighted the need for a channel-agnostic, audience-first approach. 

This uncovered unique insights that directly informed our strategy, reframing how the client thought about reach, impact, and investment in a rapidly evolving TV ecosystem. 

This is just one example of how we show up. At Butler/Till, care and rigor are not extras—they are baked into our process. From the first meeting to the final campaign report, we bring strategic thinking, Marketing Science capabilities, and a genuine commitment to helping our clients succeed. Whether we are working with a Fortune 500 brand or a niche healthcare challenger brand, we treat your goals like our own, and we never stop looking for smarter paths to make greater impact. 

Contributors: Kendree Thieringer

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