Careers

A top workplace that

nourishes your passion

Have you been searching for a career offering growth opportunities and flexibility—but also backed by a purpose-driven company that aligns with your values? You’ve found it.

We can proudly say we’re one of the only independent, women-owned/led, and 100% employee-owned agencies in the world.

At Butler/Till, we don’t just provide employment. We believe in investing in every aspect of our employees’ life: time, health, wealth, learning and development, and peace of mind. That’s our promise to our employee-owners.

Our benefits and people-first mentality has curated the culture we have today, complete with transparency, work-life integration, higher productivity and collaboration, less turnover, and endless opportunities for our employees to flourish.

From Our People

Employees say Butler/Till is

purpose-fueled
Our DNA
Our Benefits

With industry-leading benefits and perks, we invest in the whole employee

Flexible work solutions

We understand that flexibility matters, and that not everyone works best in the same environment. At Butler/Till, we want to see our employees thrive. We offer a variety of working options including in-office, hybrid, and remote depending on our employees’ needs.

Flexible work solutions

Professional & personal development

With a primary focus on continued learning and development—with career and personal growth alike—we work with our employees to create a personalized learning strategy. We also have dedicated Learning Managers, LinkedIn Learning subscriptions, networking opportunities, and peer-to-peer feedback and recognition programs.

Professional & personal development

Time off

We believe taking care of our employees’ mental health is a priority. So, we invest in our employees by providing flexible personal time off, vacation buy options, designated holidays, personal choice days, end-of-year office closing, summer flex hours, and more.

Time off

Diversity, equity, inclusion, & belonging

Including our employees is only part of the equation; the other part is our employees having a deep sense of belonging. As an organization, we recognize that our DEIB efforts are not a one-time initiative but rather a lifelong commitment to learning, listening, engaging, and advocating for every voice, both within our walls and out. This includes choice paid time off, focus groups, keynote speakers, trainings, open forums, diverse hiring practices, and transparent employee feedback.

Diversity, equity, inclusion, & belonging

401(k) matching

When we say, “we invest in our employees,” we mean the whole employee. That includes the long-term financial health which is why we offer a competitive 401(k) match.

401(k) matching

Health insurance

We provide generous healthcare benefits, including an option for 100% Butler/Till paid premiums, dental and vision coverage, an optional Health Savings Account, paid sick days, life insurance, and even pet insurance for our employees’ favorite furry family member.

Health insurance

Competitive pay

In addition to competitive base salaries, we offer every employee the opportunity for an annual bonus to share in the company’s growth and success.

Competitive pay

Personal well-being

As an employee-owned enterprise, our employees come first—always. At Butler/Till, we take care of the whole employee, which includes mental, physical, emotional, and financial support from various programs and offerings.

Personal well-being

100% employee-owned

As a 100% employee-owned company, we’re all personally invested in our success. Through our Employee Stock Ownership Plan, we provide annual employee ownership contributions.

100% employee-owned

Paid parental leave

To support new parents, we provide 12 weeks of full salary continuation for child bonding. This includes birthing parents, supporting parents/partners, and birth/adoption/foster care placement.

Paid parental leave

Social events

Seeing our employees happy makes us happy. That’s why we lavish our employees with food, drinks, snacks, swag, and more. We go beyond traditional team bonding and participate in sports leagues and other recreational activities too. If you have an idea for a new social event, we’d love to hear it!

Social events

Dogs in the office

We love all animals, but dogs tend to be the best office mates. Oh, and one more thing: we always have room for dogs that are proficient in Microsoft Office.

Dogs in the office

Butler/Till’s culture has had a huge impact on my work. Since we are an ESOP, everyone is so invested in ensuring that our team is reporting as efficiently and as accurately as possible. Everyone is always willing to help and excited to see you grow in your career, the collaboration within our team has absolutely helped me become a better analyst.

Lexi Holcomb, Information Analyst

What’s wonderful about Butler/Till is we are able to specialize in our areas so we get to foster great relationships with our vendors, in turn helping us deliver great results for our clients.

Kendall Knaak, Content Marketing Specialist

At 27, my dream job is an encouraging, collaborative, and empathetic environment that pushes work-life balance and takes care of the employees, not only professionally, but personally. Butler/Till has exceeded any expectations I had during my first year here. I feel so much gratitude and hopefulness in my heart for what the future holds. Thank you for a great year of elevating, Butler/Till!

Taylor Perez, Content Marketing Specialist

The people powering our movement

We consider every member a co-creator of our culture. The deep accountability we have to one another and the true sense of belonging and inclusion we cultivate are what makes Butler/Till a great place to build your career.

For over 25 years, we’ve been proud of the work we create, how it’s created, and who it’s created for.

Open Positions

Take your next step at Butler/Till

Think we’re a fit? Explore our current opportunities below or receive notifications when new opportunities arise.

Hybrid

The Data Engineer is a hybrid role, combining the core competencies of data engineering with business intelligence techniques to support our client’s reporting needs with high agility. The role works closely with Information Analysts to plan and support the creation of reports, analysis, extracts, and data marts that feed directly into Power BI. This position is a subject matter expert in SQL, Python, and data processing within cloud environments (Snowflake, Azure, AWS), but also understands both Power BI and the marketing platforms that the source data derives from for Quality Assurance purposes. This role works to automate ad hoc processes, document ETL steps, and manage database schemas as well as provide leadership and expertise to their Data Engineering colleagues and external stakeholders. The Data Engineer 3 mentors junior level staff by performing training, code reviews, and providing feedback to improve their deliverables.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: IMPROVED ORGANIZATION & PRODUCTIVITY

Effective data management fuels organization, productivity, and automation. Enabling internal consumers’ access to trusted data for running queries, developing strategic insights, and delivering standardized outputs. Adding value to our external customers and improving the bottom line.

Key Responsibilities:

  • Collaborates with their Director and takes the lead on projects with both internal and external stakeholders to capture requirements, architect, scope, standardize, and document Butler/Till’s data frameworks.
  • Architects and writes scripts for the creation, support, and automation of standardized, scalable, and client-specific data marts.
  • Observe and voices opportunities where work with other departments would create solutions to improve agency efficiency.
  • Works closely with B/T’s Analysts, Media, and Account teams to understand our client’s data needs and the standardization of campaign/ad naming conventions across clients.
  • Maintains documentation on existing data policies, data dictionaries, metadata and ETL processes and creates proof of concept (POC) designs for strategic initiatives.

Key Outcome: INCREASED RELIABILITY

Data Engineering minimizes potential errors by establishing processes and policies for usage and building trust in the data being used to make decisions across the organization. With reliable, up-to-date data, our teams can respond more efficiently to market changes and customer needs.

Key Responsibilities:

  • Designs automated QA processes of data, acting as a 1st line of defense for data integrity.
  • Partners with Analytics for resolving tickets and processing files.
  • Designs and maintains data flows in 3rd party applications that monitor data inconsistencies and deficits and build automated alerts to the team for corrective action.
  • Act as a subject matter expert with respect to B/T’s data deliverables as well as advise Campaign Analytics and Marketing Science with utilization strategies of data from our marketing platforms (Google, Facebook, etc.).
  • Provides guidance and training to junior level Data Engineers on QA best practices with live code reviews.

Key Outcome: REDUCED RISK

Effective data engineering protects our enterprise from data losses, thefts, and breaches with authentication and encryption tools. Strong data security ensures that vital company information is backed up and retrievable should the primary source become unavailable. Also, security becomes more important if data contains personally identifiable information that must be carefully managed to comply with consumer protection laws.

Key Responsibilities:

  • The Data Engineer is familiar with data collection policies, both nationally and internationally (i.e. CCPA (California Consumer Privacy Act), GDPR).
  • Recommends policies and standards for all supported data processes.
  • Provides directions on which data, processes, and database code to troubleshoot for security concerns and designs policies, code, and processes to close security gaps.

Key Outcome: SCALABILITY

Data management best practices allow organizations to effectively scale their usage of data with repeatable processes to keep data and metadata up to date. When processes are easy to repeat, organizations save time, money, and gain efficiency.

Key Responsibilities:

  • Subject matter expertise on the available data for analytics, analysis, and modeling, working closely with Information Analysts and Leadership to create strategic data marts that are easily repeatable for new and existing initiatives.
  • Expertise in no/low code solutions (i.e. Microsoft Power Automate, Excel), SQL, and Python to support scalable, full life cycle solutions to meet business needs.
  • Engages with vendors and internal stakeholders to explore opportunities to enhance the existing tech stack. Creates well-documented requirements for internal or external stakeholders.
  • Orchestrates tests for new software functionality (internal or external) and works with their Director to organize, document and communicate agency-wide recommendations for future-proofing B/T’s offering.
  • Works with internal stakeholders to determine current and future needs and brings them to the Data Engineering team for future projects.
Requirements

REQUIRED

  • Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, Finance, or Economics.
  • 5-7 years of data engineering experience.
  • Detail-oriented with strong organizational, communication, computer, and office procedure skills.
  • Mastery knowledge of SQL, database schemas, and analytics data marts.
  • Expertise working with both normalized and unnormalized data structures.
  • Experience with data discovery, analytics, and BI software (e.g., Tableau, Qlik, PowerBI).
  • Mastery in Git and/or version control software (e.g., GitHub, GitLab, BitBucket).
  • Experience setting up CI/CD pipelines.
  • Experience working with Snowflake with admin-level permissions.
  • 2+ years of experience working with cloud environments (Azure, AWS, etc.), managing permissions, storage, and database configurations that balance cost with performance needs.
  • 4+ years of experience in object-oriented programming languages (e.g., Python) and willingness to expand skills.
  • Experience working in an agile team environment and using project management software (e.g., Jira, Wrike, Asana)
  • Ability to understand and anticipate risks/dependencies across deliverables.
  • Willingness to continuously learn and develop skill sets.
  • 1+ years of experience mentoring junior-level resources.

PREFERRED

  • Familiarity with SaaS systems (i.e., Datorama, Ascend).
  • Experience working with Kubernetes.
  • Experience developing a data warehouse infrastructure.
  • Passion for problem-solving and providing workable solutions.
  • Strong analytical and reasoning skills with an ability to visualize processes and outcomes.

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting.

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

Apply Today

Hybrid

 

The Client Success Advisor is a position that primarily focuses on customer service, campaign management, and retention.   This role requires a high degree of focus on customer service and thorough knowledge of how to present and discuss a full-funnel marketing campaign including Branding, Content Creation, and Paid Search.  The ability to cross-sell additional programs and maintain customer relationships is paramount. This includes making recommendations, presenting options, and suggesting additional programs as a complete and thorough solution, based on customer goals.

A successful candidate will meet or exceed set expectations around customer service and campaign retention goals. The ideal candidate will demonstrate excellent communication and interpersonal relations skills.  They will be effective in conflict resolution and problem-solving, with strong organizational skills such as time management. This position also may include the development of marketing communications, customer education, website management, and project management.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Customer Service

Key Responsibilities:

  • Professionally manage customer requests via phone, email, webform, and chat.
  • Create and maintain customer loyalty by serving customers above and beyond their expectations.
  • Provide education on BT programs, tactics, and offerings.
  • Deliver exceptional customer care and resolve any issues or complaints with professionalism and in a timely manner.
  • Effectively communicate complex information in verbal and written form.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
  • Meet or exceed set client service expectations.
  • Ability to work independently, use critical thinking skills to make decisions and demonstrate consistent follow through.
  • Assist with all marketing initiatives including webinars, presentations, website management, videos, and email communications.
  • Serve as back-up for Client Success Specialist.

Key Outcome: Account Management

Key Responsibilities:

  • Form trust and build solid customer relationships.
  • Act as the main point of contact for assigned agents to ensure the highest level of customer service across all BT offerings.
  • Responsible for meeting basic service level goals including response time and quality standards.
  • Provides agents with the most consultative and thorough service experience including on-boarding, proactive consultative / relationship activities, and renewal.
  • Responsible for establishing and maintaining ongoing customer relationships, overall customer satisfaction, and customer retention.
  • Regularly check in with agents to assess satisfaction and identify areas of improvement.
  • Develops and maintains expert knowledge of industry trends, product offerings.
  • Responsible for providing education and communication to assigned agents on program education and delivery.
  • Obtain feedback on program offerings for future opportunities.

Key Outcome: Retention

Key Responsibilities:

  • Must be comfortable managing “warm” outbound calls and phone communication with customers; this is a primary focus for this position.
  • Increase customer loyalty and provide value.
  • Identify and develop new business opportunities within the account.
  • Grow and maintain participation across all BT program offerings.
  • Meet or exceed defined program retention goals.

Other Responsibilities:

  • Other tasks assigned as needed, based on scope of work.
  • Provide customer service coverage outside of work hours due to peak times and work volume.
  • Present webinars and customer education both in-person and virtually.
  • Possible business travel.
Requirements

REQUIRED

  • 3+ years of experience in Customer/Client Service, Marketing and/or media field; agency, digital coaching and /or media sales experience.
  • 2+ years managing a full-funnel marketing campaign
  • Bachelor’s degree in Communications, Sales, Marketing, or Public Relations, preferred.
  • Working knowledge of commonly used marketing and media concepts and practices; including terminology, campaign strategies (branding, Paid Search, Content creation), and tactics.
  • Understanding of marketing strategies and/or Experience in applied marketing strategies (campaign/account management); Branding, Content Creation, and Paid Search specifically
  • Strong presentation skills and ability to work under stress and meet deadlines.
  • A combination of education and experience will be considered.
  • Flexible work hours as needed to account for time zone requirements across the country.
  • Proficient with Microsoft Office tools including Microsoft Word, Excel (including pivot tables), and PowerPoint
  • Experience using a Customer Service Software (CRM)
  • Understanding of Search Engine Optimization (SEO)
  • Excellent verbal and written communication; including public speaking
  • Advanced organization skills, including time management
  • Strong interpersonal skills, such as empathy and patience
  • Possess effective conflict resolution and problem-solving skills
  • Strong project management skills; must be well-organized and detail-oriented with the ability to multi-task.
  • Independent and self-directed yet also team oriented.
  • Must be able to excel in a fast-paced atmosphere and handle a high volume of tasks.
  • Ability to work with little supervision

PREFERRED

  • Completed Google Certification
  • Thorough understanding of all BT program offerings
  • Proven sales and/or retention experience
  • Familiarity with Google Documents and Power BI preferred
  • Experience with group presentations/public speaking
  • Experience with virtual group presentations/webinars

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting.
Apply Today

Hybrid

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the

diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover

that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and

work.

SUMMARY 

The Data Engineer is a hybrid role, combining the core competencies of data engineering with business intelligence

techniques to support our client’s reporting needs with high agility. The role works closely with information analysts to plan

and support the creation of reports, analysis, extracts, and data marts that feed directly into Power BI. This position

concentrates on SQL, Python, and data processing within cloud environments (Snowflake, Azure), but also understands both

Power BI and the marketing platforms that the source data derives from for Quality Assurance purposes. This role works to

automate ad hoc processes, document ETL steps, and manage database schemas as well as acts as a mentor to junior level

staff, performing training, code reviews, and providing feedback to improve their deliverables.

IMPROVED ORGANIZATION & PRODUCTIVITY

Outcome: Effective data management fuels organization, productivity, and automation. Enabling internal consumers

access to trusted data for running queries, developing strategic insights, and delivering standardized outputs. Adding

value to our external customers and improving the bottom line.

• Collaborates with the Director, and with internal and external stakeholders, to capture requirements,

architect, scope, standardize, and document Butler/Till’s data frameworks.

• Writes SQL scripts for creation, support, and automation of standardized, scalable, and client specific data

marts.

• As opportunities arise, works with other departments to create solutions to improve agency efficiency.

• Works closely with B/T’s Analysts, Media, and Account teams to understand our clients’ data needs and

the standardization of campaign/ad naming conventions across clients.

• Maintains documentation on existing data policies, database schemas, metadata and ETL processes and

creates proof of concept (POC) designs for strategic initiatives.

INCREASED RELIABILITY

Outcome: Data Engineering minimizes potential errors by establishing processes and policies for usage and building trust

in the data being used to make decisions across the organization. With reliable, up-to-date data, our teams can respond

more efficiently to market changes and customer needs.

• Support QA processes of data, acting as a 1st line of defense of data integrity.

• Partner with Software Engineering and Data Management for resolving tickets and processing files.

• Maintain data flows in 3rd party applications that monitor data inconsistencies and deficits and alerts the

team for corrective action.

• Act as a subject matter expert with respect to B/T’s data marts, along with the marketing platforms

(Google, Facebook, etc.), and how that data is utilized in marketing analytics.

• Provides guidance to junior level Data Engineers on QA best practices with live code reviews.

REDUCED RISK

Outcome: Effective data engineering protects our enterprise from data losses, thefts, and breaches with authentication

and encryption tools. Strong data security ensures that vital company information is backed up and retrievable should

the primary source become unavailable. Also, security becomes more important if data contains personally identifiable

information that must be carefully managed to comply with consumer protection laws.

• The Data Engineer is familiar with data collection policies, both nationally and internationally (i.e., CCPA

(California Consumer Privacy Act), GDPR).

• Follows policies and standards for all supported data processes.

• Compiles and analyzes data, processes, and database code to troubleshoot problems and identify areas

for improved security.

SCALABILITY

Key Outcome: Data management allows organizations to effectively scale their usage of data with repeatable processes to

keep data and metadata up to date. When processes are easy to repeat, organizations save time, money, and gain

efficiency.

• Prepare data for analytics and modeling, working closely with Information Analysts for creating client

specific data marts that are easily repeatable for new and existing clients.

• Works in no/low code solutions (such as Microsoft Power Automate & Excel), SQL, and Python to support

scalable, full life cycle solutions to meet business needs.

• Research opportunities to enhance the existing tech stack. Creates well-documented requirements for

internal or external stakeholders.

• Testing new software functionality (internal or external) and working with data engineering colleagues

toward making agency-wide recommendations on future-proofing B/T’s offering.

• Working with internal stakeholders to determine current and future needs and bringing them to data

engineering colleagues for future projects.

Requirements

REQUIRED:

• Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics,

Finance, or Economics.

• 3+ years of data engineering experience.

• Detail-oriented with strong organizational, communication, computer, and office procedure

skills.

• Excellent knowledge of SQL, database schemas, and analytics data marts.

• Experience working with Snowflake with admin-level permissions.

• Experience with data discovery, analytics, and BI software (e.g., Tableau, Qlik, PowerBI).

• Proficiency in Git and/or version control software (e.g., GitHub, GitLab, BitBucket).

• Familiarity with object-oriented programming languages (e.g., Python) and willingness to

expand skills.

• Ability to understand and anticipate risks/dependencies across deliverables.

• Willingness to continuously learn and develop skill sets.

PREFERRED 

• Experience mentoring junior-level resources.

• Familiarity with SaaS systems (i.e., Datorama) and cloud environments (Azure, AWS, etc.).

• Passion for problem-solving and providing workable solutions.

• Experience working with both normalized and unnormalized data structures.

• Strong analytical and reasoning skills with an ability to visualize processes and outcomes.

 

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering

continuous value to our clients

• COLLABORATIVE: working with teams and across the organization with ease

• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance

• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers

on commitments

• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before

acting

Apply Today

Hybrid

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.  At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

The Associate Specialist, Social at Butler/Till executes paid social campaigns across the agency enterprise. They analyze campaign performance, are comfortable in quality assurance of social campaigns, and communicate effectively with internal teams. Additionally, they keep a strong pulse on industry news & trends. A successful Associate Specialist, Social should have the ability to not only execute social campaigns, but also provide support to senior level staff for escalated issues. This role leverages core competencies such as customer focus, collaboration, agility, results orientation, discipline, and proactivity to deliver continuous value and drive business outcomes in a fast-paced environment.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Activation: Supports senior team members in the process of building best-in-class tactical recommendations backed by data, aligned to client’s objectives and measurement requirements.

Key Responsibilities:

  • Pacing: This role will pull, compile, and otherwise analyze and interpret the results of in-market campaigns, ensuring that they are spending and performing as expected.
  • Learn to efficiently download / interpret / and action of multiple sets of campaigns, including different brands, different targeting strategies / different stages of the marketing funnel / different target audiences (both B2C and B2B).
  • Optimizations: This role will recommend and/or implement changes to the settings within the buying platform to ensure all KPI’s for each client campaign meet or exceed pre-established benchmarks.
  • Document changes / optimizations and learnings that feed strategic insights.
  • Responsible for QA of social campaigns for a select set of clients with keen attention to detail

Key Outcome:  Planning & Strategy: Supports senior team members across key aspects of campaign activation.

Key Responsibilities:

  • Collaborate with Specialists and cross-functional teams to gather insights, offer recommendations and optimizations to exceed campaign benchmarks.
  • Continuously analyze key performance metrics to measure effectiveness of campaign initiatives.
  • Helps in developing partnerships, social strategies, and plans for new and existing clients.
  • Supports Senior Staff in planning exercises which may include sending Requests for Proposals / Requests for Information, leveraging planning tools within platforms to estimate future costs / performance, and coordinating with new vendors to evaluate their features and capabilities.

.

Key Outcome:  Communication and Collaboration: Supports the accurate stewardship of campaigns, ensuring all campaigns are running as expected, developing problem -solving skills as issues arise.

Key Responsibilities:

  • Works closely with peers to ensure campaign management tasks are completed and executional best practices are followed. May include some training to achieve the Planning, Measurement & Reporting and Stewardship functions.
  • Develop a vocal role in defining our approach and answering both client and internal cross-functional team questions and inquiry.
  • Partner with Senior resources on thought leadership material (POVs, blog posts, white papers, speaking opportunities, etc.)
  • Completes assigned tasks and actively responds to updates or questions within task management software (Wrike), collaboration tools (MS Teams, MS Outlook), and maintains organized records of optimizations.

Key Outcome:  Measurement and Reporting: Channel Associates can work with senior team members in turning raw numbers into a meaningful story about campaign performance. They use these insights to make media performance better and help clients achieve their business goals.

Key Responsibilities:

  • Work with senior team members in analyzing, reviewing, and reporting on the effectiveness of campaigns to maximize results.
  • Effectively communicates and educates internal teams on performance nuances, citing team-driven optimizations and/or external factors that impact performance.
  • Collaborates with the Specialists and Senior Specialists to identify new opportunities in the paid social space for current and existing clients based on an understanding of client objectives, goals and known barriers.
  • Verifies the accuracy of analytics dashboards by QA’ing against platform data.
  • May be asked to assist with troubleshooting of reporting and/or trafficking mapping and/or site tagging to assist with campaign measurement.
  • Collaborates with channel peers to understand cross-channel dependencies and build synergistic strategies to further overall campaign performance.
Requirements

REQUIRED QUALIFICATIONS

  • EDUCATION – Bachelor’s degree in Marketing, Advertising, Communications, Business or equivalent work experience
  • EXPERIENCE –  1+  years of professional experience in an office type environment, including familiarity and comfort with productivity tools such as MS Outlook, MS Word, MS Excel, etc..
  • Proactive and curious attitude. Strong problem-solving skills.
  • Comfortable operating in a fast-paced, deadline driven environment with rapidly changing priorities..

PREFERRED QUALIFICATIONS 

  •  1+  years of experience managing campaigns in the channel ecosystem. Experience with strategic planning and applied experience of bringing plans to execution. Proven track record in operating with a high-level of integrity, commitment, and enthusiasm to take on a challenging role with cross-functional commitments.
  • Experience working in pharma marketing or in a highly regulated industry.

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: Working with teams and across the organization with ease.
  • OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstances.
  • RESULTS DRIVEN: Accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting
  • PROACTIVITY: Takes initiative to explore what can be done to better their work, accounts, teamwork, process and communication.
Apply Today

Hybrid

The Client Growth Specialist is a results-driven team player who is passionate about customer experience and making an impact by generating new business for Butler/Till and growing our flagship media program. Our specialists use marketing expertise to consult prospective and existing customers, promote a diverse range of marketing solutions, and recommend services that best support their overall marketing strategy.

Successful growth specialists are confident, dynamic, and focused on the best interests of the customer. Through each interaction, you’ll work to build relationships and develop an understanding of each prospect’s growth goals sharing the benefits of a full-funnel marketing campaign, including branding, content creation, and paid search solutions, using collected insights to make recommendations that best fit their needs. Top performers will also use their consultative skills and marketing expertise to uncover cross-selling opportunities, suggesting additional services to drive overall account growth.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome:? Key Account Prospecting

Key Responsibilities:

  • Engage and qualify warm leads through active outreach, effective prospecting, and networking activities.
  • Maintain a robust pipeline of prospects to ensure consistent opportunities for sales engagement.
  • Generate enrollments across all Butler/Till program offerings using a solution-focused sales approach.
  • Identify cross-sell opportunities with customers currently participating in a Butler/Till program.

Key Outcome:? Relationship Management and Consultative Advisement

Key Responsibilities:

  • Foster strong and lasting customer relationships  through the share of expertise, product-specific education, and consultation as their respective marketing partner,
  • Conduct “needs” assessments with customers to understand their marketing objectives, challenges, and opportunities, identifying opportunities for upselling or cross-selling through expert consultation.
  • Acquire and actively utilize in-depth knowledge of Butler/Till’s diverse range of marketing products, including but not limited to digital marketing, social media campaigns, content creation, and SEO.
  • Stay abreast of industry trends, market dynamics, and competitor activities.
  • Ensure a positive experience for all new program customers by supporting seamless onboarding and maintaining a strong partnership with the account management team.
  • Provide feedback to internal stakeholders based on market insights and agent interactions.

Key Outcome:  Sale Closing and Goal Attainment

Key Responsibilities:

  • Drive the consultative sales process from initial contact to sale closure.
  • Meet and exceed sales targets, including call activity, scheduled appointments, presentations, and new enrollments.
  • Maintain a high connect rate with prospects weekly through active outreach efforts to support relationship building and new business enrollments.
  • Track and report outreach and engagement activities, insights collected, recommendations made, forecasting, and results across all efforts.

Other Responsibilities:

  • Assist in all annual/rolling program enrollments as needed to support the account.
  • Other responsibilities may be required due to business needs and scope of work.
Requirements

Required

  • 2+ years of experience in  Sales or Account Management, digital advertising, or media sales experience a plus!
  • Bachelor’s degree in Business Administration, Marketing, Management, or Communications preferred. A combination of education and experience will be considered.
  • Proven track record in sales and/or account management with cross-sell expertise
  • Strong understanding of consultative selling and sales strategies
  • Excellent communication and presentation skills.
  • Exceptional negotiation and closing skills.
  • Self-motivated, results-oriented, and able to thrive in a fast-paced environment.

Preferred

  • 2+ years of applied marketing campaign management.
  • 1+ years’ experience with CRM software.
  • End-to-end sales process experience.
  • Solution-focused sales experience.
  • Experience with marketing products; branding and digital marketing a plus

CORE COMPETENCIES?

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients?
  • COLLABORATIVE: working with teams and across the organization with ease?
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments?
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting
Apply Today
Open Roles

Butler/Till is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital status, military or veteran status, sexual orientation, physical or mental disability or medical condition as defined by applicable equal opportunity laws.

Butler/Till offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.