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The Client Growth Specialist is a results-driven team player who is passionate about customer experience and making an impact by generating new business for Butler/Till and growing our flagship media program. Our specialists use marketing expertise to consult prospective and existing customers, promote a diverse range of marketing solutions, and recommend services that best support their overall marketing strategy.

Successful growth specialists are confident, dynamic, and focused on the best interests of the customer. Through each interaction, you’ll work to build relationships and develop an understanding of each prospect’s growth goals sharing the benefits of a full-funnel marketing campaign, including branding, content creation, and paid search solutions, using collected insights to make recommendations that best fit their needs. Top performers will also use their consultative skills and marketing expertise to uncover cross-selling opportunities, suggesting additional services to drive overall account growth.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome:? Key Account Prospecting

Key Responsibilities:

• Engage and qualify warm leads through active outreach, effective prospecting, and networking activities.
• Maintain a robust pipeline of prospects to ensure consistent opportunities for sales engagement.
• Generate enrollments across all Butler/Till program offerings using a solution-focused sales approach.
• Identify cross-sell opportunities with customers currently participating in a Butler/Till program.

Key Outcome:? Relationship Management and Consultative Advisement

Key Responsibilities:

• Foster strong and lasting customer relationships  through the share of expertise, product-specific education, and consultation as their respective marketing partner,
• Conduct “needs” assessments with customers to understand their marketing objectives, challenges, and opportunities, identifying opportunities for upselling or cross-selling through expert consultation.
• Acquire and actively utilize in-depth knowledge of Butler/Till’s diverse range of marketing products, including but not limited to digital marketing, social media campaigns, content creation, and SEO.
• Stay abreast of industry trends, market dynamics, and competitor activities.
• Ensure a positive experience for all new program customers by supporting seamless onboarding and maintaining a strong partnership with the account management team.
• Provide feedback to internal stakeholders based on market insights and agent interactions.

Key Outcome:  Sale Closing and Goal Attainment

Key Responsibilities:

• Drive the consultative sales process from initial contact to sale closure.
• Meet and exceed sales targets, including call activity, scheduled appointments, presentations, and new enrollments.
• Maintain a high connect rate with prospects weekly through active outreach efforts to support relationship building and new business enrollments.
• Track and report outreach and engagement activities, insights collected, recommendations made, forecasting, and results across all efforts.

Other Responsibilities:

• Assist in all annual/rolling program enrollments as needed to support the account.
• Other responsibilities may be required due to business needs and scope of work.

Required

• 2+ years of experience in  Sales or Account Management, digital advertising, or media sales experience a plus!
• Bachelor’s degree in Business Administration, Marketing, Management, or Communications preferred. A combination of education and experience will be considered.
• Proven track record in sales and/or account management with cross-sell expertise
• Strong understanding of consultative selling and sales strategies
• Excellent communication and presentation skills.
• Exceptional negotiation and closing skills.
• Self-motivated, results-oriented, and able to thrive in a fast-paced environment.

Preferred

• 2+ years of applied marketing campaign management.
• 1+ years’ experience with CRM software.
• End-to-end sales process experience.
• Solution-focused sales experience.
• Experience with marketing products; branding and digital marketing a plus

CORE COMPETENCIES?

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients?
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments?
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

The Principal Software Engineer is a senior-level role responsible for serving as a technical lead for one or more project teams. This includes developing and implementing technical designs that align with the Butler/Till technology and architecture strategy, breaking down and estimating work, and contributing to code. This role supports one or more software systems in different stages of the software development lifecycle (SDLC). The ideal candidate thrives in collaborative environments where pushing the boundaries of what is possible is the norm.

The overall tech stack includes HTML5/CSS, Node.js, React, TypeScript, C#, Python, JavaScript, Docker, AWS and Azure Services, backed by MS-SQL, PostgreSQL, and Snowflake databases.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: High quality software products

Key Responsibilities:

• Lead technical analysis & design, evaluate tradeoffs, and champion best practices.
• Write high-quality, clear, and testable code while adhering to best practices in architecture (scalability), development, implementation, and security.
• Design and develop resilient and performant RESTful APIs to facilitate data exchange between front end, back end, and external components and integrations.
• Review code created by other engineering staff to provide timely feedback, ensuring adherence to best practices.
• Implement unit and integration tests and conduct functional and performance testing where appropriate.
• Develop reusable software components or refactor existing components for performance and maintainability.
• Conduct analysis to determine integration needs and design and plan integrations.
• Provide guidance and technical leadership to Butler/Till on emerging technologies in support of building capabilities that drive success of the strategic plan.
• Monitor performance metrics across development team efforts to ensure meeting velocity, release cadence, and learning and development goals.
• Assist software engineering team to deliver projects on time, and within budget, while maintaining high-quality standards in work

Key Outcome: Collaborative team environment

Key Responsibilities:

• Contribute to, and promote a collaborative team environment, working closely with colleagues and partners to achieve business objectives.
• Effectively utilize JIRA, Confluence, and other tools to facilitate knowledge transfer and track development progress.
• Mentor a team of software engineers, providing guidance on technical design, coding, testing, and debugging.

Other Responsibilities:

• Leading requirements or gap analysis efforts as needed.
• Elaboration and scoping of development efforts, bugs, or new feature requests
• Documentation or creation of artifacts for existing or newly developed systems
• Support enterprise code and systems to ensure business and or service continuity.

Required

• Bachelor’s degree in computer science or related discipline or equivalent combination of education and experience
• 6-8 years of experience as a Software Engineer or Software Developer
• 5+ years of experience as part of an agile development process
• Experience with professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
• Expert in one or more programming languages and frameworks (C#, Python, Java)
• Expert in the use of source control tools such as GitHub
• Strong problem-solving skills and attention to detail.
• Ability to excel in and nurture a team-oriented environment.

Preferred

• Experience as a Software Engineer or Engineering Lead on a team successfully launching SaaS/MarTech products.
• Experience modernizing legacy technology to support scalability.
• Experience building a new capability within an established organization.

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: working with teams and across the organization with ease
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.  At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

This role is responsible for leading a team to research, plan, execute, and present Marketing Science solutions for clients, acting as the primary contact for clients, analytic partners, and third-party data providers. The role involves collaboration across departments, providing marketing insights, understanding workflows, managing deadlines, and developing and supervising the Marketing Science team. This position operates in a fast-paced, deadline-driven environment with a high level of exposure to senior leadership, requiring strong supervisory skills, a basic understanding of Human Resources, and a passion for teaching.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome:? Develop and Execute Client-Focused Marketing Science Solutions

Key Responsibilities:

• Research, plan, execute and present findings for strategic Marketing Science solutions to clients.
• Act as the primary contact for internal and external stakeholders and manage the execution of all Marketing Science deliverables.
• Collaborate with Account Management, Campaign Analytics, Integrated Planning, and Channel Activation teams to translate business challenges into marketing and business solutions.
• Represent Marketing Science engagements to clients, contributing to RFIs, RFPs, and client presentations.
• Develop project scopes, success measures, and ensure alignment with client objectives.
• Assist in completing projects when the team is at maximum capacity or to cover while team is out.

Key Outcome:? Enhance Marketing Science Products and Services

Key Responsibilities:

• Collaborate with Data Engineering and Software Development teams for data transformations supporting Marketing Science products and services.
• Create training materials and mentor team members on best practices and continuous improvement.
• Explore new techniques, tools, and datasets to enhance the current solution set and maintain competitive advantage.
• Develop Marketing Science products and services based on market trends and client needs.

Key Outcome: Ensure High-Quality Client Deliverables
Key Responsibilities:

• Translate results into business terms and develop appropriate and actionable recommendations.
• Package client deliverables using standard templates and brand guidelines.
• Present insights and recommendations to clients, utilizing data visualization techniques.
• Collaborate with stakeholders to define project scopes and develop best solutions.
• Lead/guide the project deliverables for our clients including clustering/segmentation, marketing and media mix modeling, attribution measurement and optimization, ROI/RoAS forecasting using regression modeling, random forest, machine learning and other techniques.

Key Outcome: Engage, retain, and enable performance of talent

Key Responsibilities:

• Contribute and proactively manage talent plans. Assess, hire, on-board, and grow role-appropriate talent
• Manage a team; set clear, outcome-based performance goals. Establish and maintain development plans for each
• Provide effective feedback that enables employees to improve and work toward goals, while seeking feedback from team to enable inclusion and continuous improvement
• Remove barriers to enable team outcomes
• Provide opportunities for growth and development, while mentoring and inspiring employees to unlock their full potential

Other Responsibilities:

Ability to define problems, collect and review data, establish facts, draw valid conclusions, package insights, and make actionable business recommendations.  Must be able to adapt to the pace of our clients.

REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Marketing, Computer Science, Information Technology, Statistics, Finance, Economics, Data Science, Mathematics, or related field.
• 7-10 years of experience in marketing data integrations, data science, and data-driven analyses
• 4+ years of experience, or expert skill level, in object-oriented programming languages (e.g., Python) in developing machine learning models and advanced analytics techniques
• Extensive knowledge of SQL, database schemas, and analytics data marts
• Passion for problem-solving and providing workable solutions.
• Proven strategic leadership and project management skills.
• Team player with strong verbal and written communication skills.
• Ability to manage complex internal and client relationships, multitask, and meet tight deadlines.

PREFERRED QUALIFICATIONS 

• Master’s degree in Computer Science, Data Science, Mathematics, Statistics, or related fields.
• Experience with agency/marketing platforms (Strata, Core, Advantage, Media Ocean, Digital DSP/DMP).
• Experience working in cloud environments (AWS, Snowflakes, Azure).
• Experience with reporting/visualization tools (Power BI, Tableau, Qlik)
• Experience working with Google Analytics and/or clickstream data.

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.  At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

Senior Product Managers advocate for our users and our business, driving the development strategy for a group of products. They use data, research, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Aligning product development with business objectives, market demands, and customer expectations.

Key Responsibilities:

• Define the strategy to achieve the vision for products, and set the milestones and roadmaps to achieve that strategy
• Collect insights to understand customer pain points and needs, and translate those insights into concrete requirements
• Relentlessly prioritize amongst competing urgencies and voices from stakeholders to ensure that engineering resources are allocated to the most important and strategic initiatives
• Work cross-functionally with internal and external stakeholder teams and partners to ensure successful product launches
• Monitor and report on the performance of the product and proactively iterate and improve it based on the data captured

Key Outcome: Build new and enhance existing products and features for commercialization.

Key Responsibilities:

• Lead product strategy, planning, and life cycle management efforts
• Establish dynamic and transparent product roadmaps and release plans that support product strategy and achieve business outcome
• Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities
• Clearly articulate the business case of a given initiative or feature for teams to understand and buy into the why
• Act as internal and external brand ambassador, representing the vision, strategy, and dynamic roadmap
• Monitor business, market, and technology trends to inform product strategy and proactively propose new solutions
• Define, track, and communicate relevant KPIs for the product to measure performance and contribution to business goal and strategy
• Co-manage investment decision-making and finances for the product, serving as trusted advisor to members of leadership
• Demonstrate agility by developing and reprioritizing work when unexpected needs or opportunities arise

Key Outcome: Develop and nurture client stakeholder relationships and satisfaction• Develop deep understanding of business goals and processes to inform product priorities and improvement recommendations.

Key Responsibilities:

• Act as client’s indispensable expert, consultant and thought partner
• Develop and present thoughtful, strategic recommendations
• Develop and deliver solutions that create business impact, leading to increased customer adoption, customer satisfaction and stakeholder net promoter scores
• Develop strong relationships and regular communication with product stakeholders and customers to shape the product strategy and surface and prioritize needs
• Continuously monitor and evaluate product performance and proactively champion product improvements

Required 

• At least 5 years’ experience in product management working across multiple product domains with a track record of owning product and feature development from concept to production in an Agile development environment
• Strong leadership & ability to make things happen around you. You manage project ambiguity, complexity and interdependencies in an organized and structured way. Be able to define and analyze metrics that inform the success of products.
• Excellent judgment and thoughtfulness about the dynamics of a product ecosystem.
• Strong communication skills and intuition for communication strategy at every level – within teams, within the company, to users, and other audiences.
• Ability to conceptualize, prioritize and lead multiple projects for stakeholders.
• Detail oriented with superior organizational skills — balancing multiple projects, deadlines, and requests should be second nature to you.
• Deep understanding of what levers equate to short v. long-term success. You can quickly understand and translate results and how they ladder up to the larger goal set.
• Understanding of how business impact ladders into financial results and business

Preferred 

• Background in marketing, ad-tech, mar-tech, SaaS

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients??
• COLLABORATIVE: working with teams and across the organization with ease??
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance??
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments??
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.? At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

Using deep knowledge of the client’s business and industry, an Account Supervisor at Butler/Till, in collaboration and partnership with the Account Director, serves as a trusted marketing consultant to clients to enable their strategy and best leverage Agency marketing services to meet their emerging needs. They are highly skilled marketing professionals that oversee and manage all aspects of an account, or multiple accounts, including the cross-functional collaboration and workflow of their team. An Account Supervisor leads the client forward by proactively leaning into initiatives to grow their business. They add value to the client-Agency relationship by providing insights, analysis, and strategies that enable the achievement of key business outcomes, further enabling client satisfaction and organic, profitable revenue.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Profitable growth and retention of accounts

Key Responsibilities:

• Lead the development of healthy, profitable, cross-functional client scopes (services, pricing and resourcing). Monitor and effectively manage accounts to scope. Contribute to plans to improve unprofitable or declining accounts.
• Maintain accurate account forecasts and successfully manage account finances.
• Define and continuously reevaluate strategies for how the Agency can contribute to the client’s on-going success as part of evergreen account planning.

Key Outcome: Long-term health and vitality of client and client-partner relationships

Key Responsibilities:

• Establish, maintain and grow strong, role-appropriate client relationships.
• Advocate for client feedback and lead productive direct feedback discussions with clients and client-partners.
• Deliver customer intimacy by seeking to understand client and client-partner perspectives and through diagnosing opportunities or issues. Make recommendations for change by developing action plans and managing through any barriers to success.
• Successfully collaborate with the client, and their other external partners/agencies, on idea generation, strategic planning activities, and joint deliverables.

Key Outcome: Broadening and diversification of client service offerings to meet their evolving needs

Key Responsibilities:

• Actively listen for client challenges and opportunities , and capitalize on them as they arise.
• Establish context and leverage Agency resources to resolve or bring forward relevant paid or non-paid media solutions and strategies that meet emerging client needs.
• Ensure Agency service offerings are extended and effectively represented to our clients.

Key Outcome: Transformational client business impact

Key Responsibilities:

• Oversee the team in developing a meaningful analysis of the client’s business, category, competition, and audience, including implications that will have the most significant impact.
• Serve as the client’s marketing counsel by leading them forward in meaningful ways that strategically elevate their input.
• Engage clients in forward-looking planning that is supported by relevant business analysis and implications, in collaboration with the Account Director and other cross-functional peers.
• Ensure client objectives and expectations are clearly communicated to internal stakeholders to support Agency’s best work.
• Partner with cross-functional teams to develop relevant strategies and solutions to client opportunities and challenges by leveraging key insights. Define and align on client success metrics.
• Lead the team in leveraging Agency research tools and techniques to ensure the client’s business, category, competition and audience is strategically represented and continuously elevated in the work.
• Ensure cross-functional client outputs result in strategic deliverables that successfully meet client needs and Agency standards.

Key Outcome: Cross-functional collaboration and strategic alignment

Key Responsibilities:

• Manage an end-to-end, cross-functional workflow that cultivates collaboration, to level up client deliverables and results. Ensure a clear scope-of-work and contribute to internal RACIs to facilitate the process.
• Responsible for overseeing the successful development of strategic briefs to guide the Agency’s cross-functional work, contextualizing client challenges and opportunities, and setting the foundation to deliver meaningful work that supports client business objectives.
• Ensure the client’s business, category, competition, and audience are properly represented from activation through optimization.
• Lead the BT day-to-day, cross-functional team in effectively onboarding new client team members into existing client organizations.
• Support the Account Director in effectively on-boarding new client organizations, accelerating the achievement of quality and profit.

Other Responsibilities:

• This role may include contributing to net new business opportunities for the Agency through participation in new business research, strategy, and support.
• Ability to travel – varies by client. Hiring manager will clearly articulate travel requirements for account (s); subject to change based on the dynamic needs of individual clients.

QUALIFICATIONS

• 7+ years in account management or another strategic client-facing role in marketing, advertising, communications, media, or another related field.
• Ability to successfully contribute to retaining and growing accounts through nurturing key client relationships, becoming a strategic partner and advisor to the client, diversification of services, and discovering new opportunities to work with clients for mutual benefit.
• Experienced manager of people required.
• Excellent written and verbal communication skills.
• Strong presentation skills.
• Cross-functional working-knowledge base, across media, creative, analytics, operations, and finance, preferably within an agency, preferred.
• Required intermediate level use of Microsoft Office products, including Word, Excel and PowerPoint.
• Agency experience preferred.
• Experience with media planning and marketing research tools a plus.
• Preferred use of Project Management tools

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients?
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance?
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments?
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

As a Senior Integrated Planner, you will define and help shape the strategic, cross-channel communications/media plan for your client(s). You will work closely with the Channel Activation teams and Account teams to plan for solutions that achieve client’s business goals and objectives, supporting recommendations with research across the media/communications industry, your client’s category/competition, and key target audiences. Throughout the campaign, you will recommend cross-channel optimizations to improve KPI performance.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Articulation of strategic, insightful communications approach and media strategy to deliver on client goals

Key Responsibilities:

• Understand and build actionable insights based on the understanding of audiences’ journey, attitudes, past campaign efforts, and deep media industry knowledge
• Present recommendations across core capabilities to the client, with clear rationale
• Lead briefing of channel specialist team(s) on strategic objectives to guide execution
• Participate in client calls and proactively ask and/or address questions that will move campaigns forward

Key Outcome: Continued elevation of campaign performance insights and optimizations tied to business outcomes

Key Responsibilities:

• Monitor performance of campaigns, engaging channel activation team in opportunities to improve performance against client metrics and KPIs
• Build actionable insights & recommend cross-channel campaign optimizations, supporting decisions with clear rationale
• Participate in campaign performance discussions with Account, Client, and Partner Agency team(s)

Key Outcome: Cross-functional collaboration and strategic alignment

Key Responsibilities:

• Collaborate with cross-functional teams to develop strategic work that meets client objectives
• Understand cross-functional workflow processes & coordinate with teams to progress project
• Autonomously make decisions to progress projects forward in a manner that meets client expectations and Agency quality standards

Key Outcome: Transformational client business impact

Key Responsibilities:

• Provide consistent, confident point of view across day-to-day Planning deliverables
• Accountable to maintaining evergreen knowledge of landscape evolution, translating “where the communications/media industry is going” to how that impacts client strategy and tactical pull-through

Other Responsibilities:

• Ask discovery questions to deepen understanding of client and business challenges, marketplace opportunities, and audience research – proactively translating into actionable marketing solutions
• Identify cross-functional barriers and apply critical thinking skills to recommend solutions to Supervisor/Manager

REQUIRED QUALIFICATIONS

• Degree in Communication, Media, Marketing, Public Relations, or a related field
• 4+ years of experience in Integrated Planning or another strategic facing role in marketing, advertising, media, and communications
• Demonstrated analytical thinking, and problem-solving skills
• Knowledge and advanced beginner experience leveraging syndicated research tools (e.g., competitive intel, audience insights, etc.)
• Excellent written and verbal communication skills, with an eye for detail
• Strong client presentation skills
• Intermediate use of Microsoft Office products, including Word, Excel and PowerPoint

PREFERRED QUALIFICATIONS

• Experience working in an agency setting
• Demonstrated ability to manage complex projects, working with and delegating to other teams, as required
• Knowledge and past experience using Microsoft PowerBI, project management software, and media buying/planning software

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.? At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

The Product Analyst serves as the steward of the product roadmap for one or more products. In this role, you will focus on understanding market trends, technology capabilities, user needs, and the competitive landscape to guide the development of new software products or improvements to existing ones. They represent product strategy and the voice of the customer to drive priorities. The Product Analyst is a member of an Agile Scrum team and collaborates with internal stakeholders and technical resources.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Act as a voice of the customer in all stages of software development.

Key Responsibilities:

• Collaborate with stakeholders, including product managers, designers, and engineers, to define product requirements based on research findings and business goals. This ensures that product features align with user needs and market demands.
• Leverage knowledge of software and business needs to align with the development team on solutions and test criteria.
• Collaborate with internal stakeholders and technical resources to ensure software releases meet user acceptance criteria
• Establish metrics and key performance indicators (KPIs) to measure the success of product features and enhancements. They monitor these metrics post-launch to assess performance and identify areas for improvement.

Key Outcome: Inform and guide the prioritization of the product roadmap and software backlog while managing customer expectations regarding delivery timelines and solution deployments in production.

Key Responsibilities:

• Manage expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
• Collaborate with project management to prioritize and maintain the product backlog based on scale, business criticality, urgency, and resources available.
• Participate in sprint planning sessions to determine the technical team’s objectives for the upcoming sprints. Participate in agile ceremonies such as stand-ups, story refinements, and technical team retrospectives; facilitate clear communication within the team to ensure understanding of priorities and next steps.
• Document findings and insights in clear, accessible formats for the product team. They also communicate research results and recommendations to stakeholders, helping to shape strategic decisions.
• Participate in iterative product development cycles, providing ongoing analysis and feedback to refine features and optimize user experience over time.

Key Outcome: Acts as a point of escalation for software issues from customers to help ensure customer needs are fulfilled and expectations of resolution are managed against current backlog and resource bandwidth.

Key Responsibilities:

• Develop and maintain comprehensive knowledge of agency service offerings and associated software.
• Act as the primary contact point for receiving and resolving software issues reported by stakeholders.
• Review issue within software and identify/narrow down root cause, including measuring scale and urgency of issue
• Collaborates with stakeholders and technical resources to determine best solution, including but not limited to alternative methods, data changes and code changes

REQUIRED QUALIFICATIONS

• Bachelor’s Degree in Business, Marketing, Computer Science, or Information Technology or equivalent experience.
• 3+ years of relevant work experience in an Agile development environment with experience in a product analyst role preferred.
• Strong problem solving and analytical skills.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
• Ability to understand complex business problems and identify and interpret business needs.

PREFERRED QUALIFICATIONS

• Advanced knowledge of agency service offerings and software used to support those service offerings, inclusive of workflow across multiple applications
• Product analyst certifications (e.g., Certified Scrum Product Owner, SAFe Product Owner Certification) a plus.
• Advanced knowledge of agile development methodologies.
• Knowledge of agile planning tools (e.g., JIRA, Confluence).

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients?
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance?
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments?
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

The Principal Data Engineer is a senior-level role responsible for serving as a technical lead for one or more project teams. This includes developing and implementing technical designs that align with the Butler/Till technology and data architecture strategy, breaking down and estimating work, and contributing to code. You will work closely with Marketing Science, Software Engineering and Product Management in an agile development environment to deliver high performance data solutions. The ideal candidate thrives in collaborative environments where pushing the boundaries of what is possible is the norm.

The overall tech stack includes HTML5/CSS, Node.js, React, TypeScript, C#, Python, JavaScript, Docker, AWS and Azure Services, backed by MS-SQL, PostgreSQL, and Snowflake databases.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: High quality data systems

Key Responsibilities: 

• Lead technical analysis & design, evaluate tradeoffs, and champion best practices.
• Contribute to data governance.
• Write high-quality, clear, and testable code while adhering to best practices in architecture (scalability), development, implementation, and security.
• Design and develop resilient and performant Restful APIs to facilitate data exchange between systems and integrations
• Review code created by other engineering staff to provide timely feedback, ensuring adherence to best practices.
• Implement unit and integration tests and conduct functional and performance testing where appropriate.
• Develop reusable software components or refactor existing components for performance and maintainability.
• Conduct analysis to determine integration needs and design and plan integrations.
• Provide guidance and technical leadership to Butler/Till on emerging technologies in support of building capabilities that drive success of the strategic plan.
• Monitor performance metrics across team efforts to ensure meeting velocity, release cadence, and learning and development goals.
• Assist data engineering team to deliver projects on time, and within budget, while maintaining high-quality standards in work

Key Outcome: Collaborative team environment

Key Responsibilities: 

• Contribute to, and promote a collaborative team environment, working closely with colleagues and partners to achieve business objectives.
• Effectively utilize JIRA, Confluence, and other tools to facilitate knowledge transfer and track development progress.
• Mentor a team of data engineers, providing guidance on technical design, coding, testing, and debugging.

Other Responsibilities:

• Leading requirements or gap analysis efforts as needed.
• Elaboration and scoping of development efforts, bugs, or new feature requests
• Documentation or creation of artifacts for existing or newly developed systems
• Support enterprise code and systems to ensure business and or service continuity.

Required 

• Bachelor’s degree in computer science or related discipline or equivalent combination of education and experience
• 6-8 years of experience as a Data Engineer
• 5+ years of experience as part of an agile development process
• Experience with professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
• Proficiency in SQL, Python, and ETL tools. Experience with cloud platforms (AWS, GCP, Azure) and big data technologies
• Expert in the use of source control tools such as GitHub
• Strong problem-solving skills and attention to detail.
• Ability to excel in and nurture a team-oriented environment.

Preferred 

• Experience as a Data Engineer or Data Engineering Lead on a team supporting data strategy implementation in the Marketing/Media domain.
• Experience modernizing legacy technology to support scalability.
• Experience building a new capability within an established organization.

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: working with teams and across the organization with ease
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.? At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

The Account Executive works with various cross-functional Agency departments to ensure all client work moves through the Agency workflow process in a timely and efficient manner, with a high degree of attention to detail and quality. They approach their work with a high level of agility and the ability to adapt to an evolving agency organization and client opportunities. They are responsible for gathering and disseminating client input, monitoring the internal progress of client projects, and advocating on behalf of internal stakeholders to maintain the strategic integrity of client initiatives while also taking the client’s feedback into consideration. They regularly evaluate the effectiveness of client marketing for the purpose of delivering best-in-class solutions and client business impact.
KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Client Retention, Revenue and Profitability

Key Responsibilities:

• Serve as the primary liaison between the client and Agency’s day-to-day team and execute strategic solutions that meets agency standards and exceeds client expectations.
• Establish and nurture role-appropriate relationships. Anticipate and proactively address needs, effectively communicating in a clear, concise, professional manner.
• Represent and leverage client and industry context within recommendations, points-of-view and reporting to strengthen trust with the client partner.
• Coordinate each phase of the Agency’s work to ensure that the client is in alignment with the way their plan or project is progressing.
• Uphold agency timelines and processes and engage the correct teams to protect project profitability and deliver work in a timely manner.
• Actively seek client feedback and quickly work with internal stakeholders to find the best solution. Contribute to action plans to address opportunities or issues.
• Manage client budgets and assist in the invoicing process, working with cross-functional teams to ensure jobs are opened in accounting system, estimates and invoices are being tracked properly, budget spreadsheets are up-to- date, and client invoicing is accurate and timely.

Key Outcome: Client Business Knowledge Leading to Organic Growth and New Business

Key Responsibilities:

• Support the development of a meaningful analysis on the client’s business, category, competition, and audience including relevant implications and potential opportunities.
• Understand and monitor the evolution of the marketing industry and the client’s business in support of the exploration of expanded Agency solutions to solve emerging challenges
• Fully understand the Agency business strategies to help identify connections to client business strategies.
• Contribute to accurate client forecasts, inclusive of quantifying organic growth opportunities with the support of Account Supervisor

Key Outcome: Cross-functional Collaboration and Engagement

Key Responsibilities:

• Ensure client expectations are met or exceeded by documenting objectives and parameters on all requests and coordinating with internal stakeholders throughout project development to ensure highest quality deliverables.
• Proactively work with cross-functional peers to overcome challenges in the day-to-day work as they occur.
• Work with cross-functional teams to ensure campaigns are performing at or above the defined key performance indicators and work to develop solutions where they are not.
• Serve as the voice of the client during project development to allow all teams to refine output based on expectations
• Support the development of campaign briefs to guide the Agency’s cross-functional work towards client expectations, helping to contextualize client challenges and opportunities and setting the foundation to deliver meaningful work that supports client business objectives.

Other Responsibilities:

• Ability to travel – varies by client. Hiring manager will clearly articulate travel requirements for account (s); subject to change based on the dynamic needs of individual clients.

REQUIRED

• 2+ years in account management or another strategic client-facing role in marketing, advertising, communications, media, or another related field.
• Excellent written and verbal communication skills, including presentation/public speaking skills.
• Organized and detail-oriented
• Intermediate level use of Microsoft Office products, including Word, Excel and PowerPoint

PREFERRED

• Exposure to, or experience with media planning, marketing research tools, and client media budgeting a plus.
• Strong project management skills; with use of project management tools a plus.

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships.? At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP).

SUMMARY

As an Integrated Planner, you are an integral piece to supporting and stewarding the recommended strategic plan(s) for our clients, working in partnership with your Planning cohort, the Account team, and the Channel Activation teams. You will be responsible for understanding our clients’ business goals, objectives, and campaign strategy to enable pull-through of that strategy in appointed initiatives and/or tactics. Throughout the course of a campaign, you will monitor performance against metrics to fuel optimizations driving KPI performance.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Articulation of strategic, insightful communications approach and media strategy to deliver on client goals

Key Responsibilities:

• Support briefing of channel activation team(s) on strategic objectives to guide execution
• Clearly document plan nuances, changes or client requests to the channel activation team(s) to guide execution
• Maintain consistent knowledge of landscape evolution, leveraging insight to fortify plan recommendations
• Participate in client calls and collaborate with your Integrated Planning team on next steps

Key Outcome: Continued elevation of campaign insights and optimizations tied to business outcomes

Key Responsibilities:

• Monitor performance of campaigns towards client metrics and KPIs, noting how each channel is tracking towards holistic goals
• Engage channel activation team in opportunities to improve performance against client metrics and KPIs
• Recommend cross-channel campaign optimizations to improve performance, partnering with the Supervisor and/or Manager as needed

Key Outcome: Cross-functional collaboration and strategic alignment

Key Responsibilities:

• Collaborate with cross-functional teams to develop strategic work that meets client objectives
• Understand cross-functional workflow processes & coordinate with teams to progress project

Other Responsibilities:

• Ask discovery questions to deepen understanding of client and business challenges, marketplace opportunities, and audience research – approach new projects with curiosity and proactivity
• Build autonomy in pulling syndicated research to tell stories about the clients’ audience, competitive landscape, and marketplace trends that will ultimately impact campaign strategy and tactical approach

REQUIRED QUALIFICATIONS 

• Degree in Communication, Media, Marketing, Public Relations, or a related field
• 2+ years’ experience in Integrated Planning or another strategic facing role in marketing, advertising, media, and communications
• Excellent written and verbal communication skills, with an eye for detail
• Demonstrated analytical and problem-solving skills
• Intermediate use of Microsoft Office products, including Word, Excel and PowerPoint

PREFERRED QUALIFICATIONS  

• Experience working in an agency setting.
• Demonstrated ability to manage complex projects, working with and delegating to other teams, as required
• Knowledge and past experience using Microsoft PowerBI, project management software, media buying/planning software, and syndicated research tools

CORE COMPETENCIES

• CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients?
• COLLABORATIVE: working with teams and across the organization with ease?
• OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance?
• RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments?
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting