Careers

A top workplace that

nourishes your passion

Have you been searching for a career offering growth opportunities and flexibility—but also backed by a purpose-driven company that aligns with your values? You’ve found it.

We can proudly say we’re one of the only independent, women-owned/led, and 100% employee-owned agencies in the world.

At Butler/Till, we don’t just provide employment. We believe in investing in every aspect of our employees’ life: time, health, wealth, learning and development, and peace of mind. That’s our promise to our employee-owners.

Our benefits and people-first mentality has curated the culture we have today, complete with transparency, work-life integration, higher productivity and collaboration, less turnover, and endless opportunities for our employees to flourish.

From Our People

Employees say Butler/Till is

purpose-fueled
Our DNA
Our Benefits

With industry-leading benefits and perks, we invest in the whole employee

Flexible work solutions

We understand that flexibility matters, and that not everyone works best in the same environment. At Butler/Till, we want to see our employees thrive. We offer a variety of working options including in-office, hybrid, and remote depending on our employees’ needs.

Flexible work solutions

Professional & personal development

With a primary focus on continued learning and development—with career and personal growth alike—we work with our employees to create a personalized learning strategy. We also have dedicated Learning Managers, LinkedIn Learning subscriptions, networking opportunities, and peer-to-peer feedback and recognition programs.

Professional & personal development

Time off

We believe taking care of our employees’ mental health is a priority. So, we invest in our employees by providing flexible personal time off, vacation buy options, designated holidays, personal choice days, end-of-year office closing, summer flex hours, and more.

Time off

Diversity, equity, inclusion, & belonging

Including our employees is only part of the equation; the other part is our employees having a deep sense of belonging. As an organization, we recognize that our DEIB efforts are not a one-time initiative but rather a lifelong commitment to learning, listening, engaging, and advocating for every voice, both within our walls and out. This includes choice paid time off, focus groups, keynote speakers, trainings, open forums, diverse hiring practices, and transparent employee feedback.

Diversity, equity, inclusion, & belonging

401(k) matching

When we say, “we invest in our employees,” we mean the whole employee. That includes the long-term financial health which is why we offer a competitive 401(k) match.

401(k) matching

Health insurance

We provide generous healthcare benefits, including an option for 100% Butler/Till paid premiums, dental and vision coverage, an optional Health Savings Account, paid sick days, life insurance, and even pet insurance for our employees’ favorite furry family member.

Health insurance

Competitive pay

In addition to competitive base salaries, we offer every employee the opportunity for an annual bonus to share in the company’s growth and success.

Competitive pay

Personal well-being

As an employee-owned enterprise, our employees come first—always. At Butler/Till, we take care of the whole employee, which includes mental, physical, emotional, and financial support from various programs and offerings.

Personal well-being

100% employee-owned

As a 100% employee-owned company, we’re all personally invested in our success. Through our Employee Stock Ownership Plan, we provide annual employee ownership contributions.

100% employee-owned

Paid parental leave

To support new parents, we provide 12 weeks of full salary continuation for child bonding. This includes birthing parents, supporting parents/partners, and birth/adoption/foster care placement.

Paid parental leave

Social events

Seeing our employees happy makes us happy. That’s why we lavish our employees with food, drinks, snacks, swag, and more. We go beyond traditional team bonding and participate in sports leagues and other recreational activities too. If you have an idea for a new social event, we’d love to hear it!

Social events

Dogs in the office

We love all animals, but dogs tend to be the best office mates. Oh, and one more thing: we always have room for dogs that are proficient in Microsoft Office.

Dogs in the office

Butler/Till’s culture has had a huge impact on my work. Since we are an ESOP, everyone is so invested in ensuring that our team is reporting as efficiently and as accurately as possible. Everyone is always willing to help and excited to see you grow in your career, the collaboration within our team has absolutely helped me become a better analyst.

Lexi Holcomb, Information Analyst

What’s wonderful about Butler/Till is we are able to specialize in our areas so we get to foster great relationships with our vendors, in turn helping us deliver great results for our clients.

Kendall Knaak, Content Marketing Specialist

At 27, my dream job is an encouraging, collaborative, and empathetic environment that pushes work-life balance and takes care of the employees, not only professionally, but personally. Butler/Till has exceeded any expectations I had during my first year here. I feel so much gratitude and hopefulness in my heart for what the future holds. Thank you for a great year of elevating, Butler/Till!

Taylor Perez, Content Marketing Specialist

The people powering our movement

We consider every member a co-creator of our culture. The deep accountability we have to one another and the true sense of belonging and inclusion we cultivate are what makes Butler/Till a great place to build your career.

For over 25 years, we’ve been proud of the work we create, how it’s created, and who it’s created for.

Open Positions

Take your next step at Butler/Till

Think we’re a fit? Explore our current opportunities below or receive notifications when new opportunities arise.

Hybrid

The Director, Business Development is responsible for revenue growth.  Interacting with senior levels of client and prospective client organizations, this person will wield a great deal of influence and be an expert negotiator.  This role will understand how to interpret potential client business challenges and recommend Butler/Till marketing solutions to drive positive business outcomes targeted toward existing and new markets.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Increase revenue according to growth targets

Key Responsibilities:

  • Develop and maintain a deep knowledge of the agency’s capabilities, contacts, and past pitches.
  • Own and maintain a forecast, with the probability to close and updated status so Leadership has a read on pipeline value at any point in time.
  • Demonstrate excellent negotiation skills to close deals favorable to both the client and Butler/Till.
  • Work cross functionally with Marketing, Account, Integrated Planning, Media (and other capabilities as needed) to collaboratively produce pitch decks that showcase Butler/Tills capabilities.
  • Identify and partner with other agencies to work on existing or new business opportunities.

Key Outcome: Build and manage a pipeline of marketing and media leads

Key Responsibilities:

  • Partner with executive leadership to leverage knowledge of Butler/Till media solutions to generate interest and build market awareness.
  • Identify and pursue qualified leads through various channels including, but not limited to; email, social / LinkedIn Sales Navigator, phone call and warm introductions, while managing pipeline using a CRM.
  • Participate and lead RFI and RFPs to support Enterprise opportunities. May include being part of the pitch team for the presentation.
  • Attend conferences, events, and client meetings to represent Butler/Tills marketing and media solutions.
  • Assist in the creation of marketing content for new business and manage incoming leads.

Key Outcome: Build and maintain strong connections with prospective clients

Key Responsibilities:

  • Continuously demonstrate clear and open communication to build trust between the prospective client and the business.
  • Swiftly addressing any issues or concerns showcases dedication to the prospective client’s satisfaction and reinforces their importance.
  • Actively seeking and incorporating prospective client feedback demonstrates a commitment to continuous improvement and client satisfaction.
  • Continuously providing value through relevant information, insights, or additional services strengthens the prospective client relationship over time.

Other Responsibilities:

  • Will be required to travel last minute due to pitch opportunities and several times during the year for conferences and strategic connections.
Requirements

REQUIRED

  • Bachelor’s degree in advertising, communication, business administration or similar
  • 7+ years’ experience in the advertising, account management or relevant industries
  • 5+  years’ experience in business development of marketing and media solutions to executive decision-makers in
  • Proven track record of successfully pitching for new business and growth
  • Firm understanding of current and emerging marketing and media capabilities.
  • Strong attention to detail and organization skills
  • Excellent written and verbal communication skills
  • Ability to work under pressure and tight deadlines

PREFERRED

  • Masters degree in Marketing, Communications, Business administration or similar
  • Agency experience is a plus

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting.

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

Apply Today

Hybrid

The Data Engineer is a hybrid role, combining the core competencies of data engineering with business intelligence techniques to support our client’s reporting needs with high agility. The role works closely with Information Analysts to plan and support the creation of reports, analysis, extracts, and data marts that feed directly into Power BI. This position is a subject matter expert in SQL, Python, and data processing within cloud environments (Snowflake, Azure, AWS), but also understands both Power BI and the marketing platforms that the source data derives from for Quality Assurance purposes. This role works to automate ad hoc processes, document ETL steps, and manage database schemas as well as provide leadership and expertise to their Data Engineering colleagues and external stakeholders. The Data Engineer 3 mentors junior level staff by performing training, code reviews, and providing feedback to improve their deliverables.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: IMPROVED ORGANIZATION & PRODUCTIVITY

Effective data management fuels organization, productivity, and automation. Enabling internal consumers’ access to trusted data for running queries, developing strategic insights, and delivering standardized outputs. Adding value to our external customers and improving the bottom line.

Key Responsibilities:

  • Collaborates with their Director and takes the lead on projects with both internal and external stakeholders to capture requirements, architect, scope, standardize, and document Butler/Till’s data frameworks.
  • Architects and writes scripts for the creation, support, and automation of standardized, scalable, and client-specific data marts.
  • Observe and voices opportunities where work with other departments would create solutions to improve agency efficiency.
  • Works closely with B/T’s Analysts, Media, and Account teams to understand our client’s data needs and the standardization of campaign/ad naming conventions across clients.
  • Maintains documentation on existing data policies, data dictionaries, metadata and ETL processes and creates proof of concept (POC) designs for strategic initiatives.

Key Outcome: INCREASED RELIABILITY

Data Engineering minimizes potential errors by establishing processes and policies for usage and building trust in the data being used to make decisions across the organization. With reliable, up-to-date data, our teams can respond more efficiently to market changes and customer needs.

Key Responsibilities:

  • Designs automated QA processes of data, acting as a 1st line of defense for data integrity.
  • Partners with Analytics for resolving tickets and processing files.
  • Designs and maintains data flows in 3rd party applications that monitor data inconsistencies and deficits and build automated alerts to the team for corrective action.
  • Act as a subject matter expert with respect to B/T’s data deliverables as well as advise Campaign Analytics and Marketing Science with utilization strategies of data from our marketing platforms (Google, Facebook, etc.).
  • Provides guidance and training to junior level Data Engineers on QA best practices with live code reviews.

Key Outcome: REDUCED RISK

Effective data engineering protects our enterprise from data losses, thefts, and breaches with authentication and encryption tools. Strong data security ensures that vital company information is backed up and retrievable should the primary source become unavailable. Also, security becomes more important if data contains personally identifiable information that must be carefully managed to comply with consumer protection laws.

Key Responsibilities:

  • The Data Engineer is familiar with data collection policies, both nationally and internationally (i.e. CCPA (California Consumer Privacy Act), GDPR).
  • Recommends policies and standards for all supported data processes.
  • Provides directions on which data, processes, and database code to troubleshoot for security concerns and designs policies, code, and processes to close security gaps.

Key Outcome: SCALABILITY

Data management best practices allow organizations to effectively scale their usage of data with repeatable processes to keep data and metadata up to date. When processes are easy to repeat, organizations save time, money, and gain efficiency.

Key Responsibilities:

  • Subject matter expertise on the available data for analytics, analysis, and modeling, working closely with Information Analysts and Leadership to create strategic data marts that are easily repeatable for new and existing initiatives.
  • Expertise in no/low code solutions (i.e. Microsoft Power Automate, Excel), SQL, and Python to support scalable, full life cycle solutions to meet business needs.
  • Engages with vendors and internal stakeholders to explore opportunities to enhance the existing tech stack. Creates well-documented requirements for internal or external stakeholders.
  • Orchestrates tests for new software functionality (internal or external) and works with their Director to organize, document and communicate agency-wide recommendations for future-proofing B/T’s offering.
  • Works with internal stakeholders to determine current and future needs and brings them to the Data Engineering team for future projects.
Requirements

REQUIRED

  • Bachelor’s degree in Computer Science, Information Technology, Statistics, Mathematics, Finance, or Economics.
  • 5-7 years of data engineering experience.
  • Detail-oriented with strong organizational, communication, computer, and office procedure skills.
  • Mastery knowledge of SQL, database schemas, and analytics data marts.
  • Expertise working with both normalized and unnormalized data structures.
  • Experience with data discovery, analytics, and BI software (e.g., Tableau, Qlik, PowerBI).
  • Mastery in Git and/or version control software (e.g., GitHub, GitLab, BitBucket).
  • Experience setting up CI/CD pipelines.
  • Experience working with Snowflake with admin-level permissions.
  • 2+ years of experience working with cloud environments (Azure, AWS, etc.), managing permissions, storage, and database configurations that balance cost with performance needs.
  • 4+ years of experience in object-oriented programming languages (e.g., Python) and willingness to expand skills.
  • Experience working in an agile team environment and using project management software (e.g., Jira, Wrike, Asana)
  • Ability to understand and anticipate risks/dependencies across deliverables.
  • Willingness to continuously learn and develop skill sets.
  • 1+ years of experience mentoring junior-level resources.

PREFERRED

  • Familiarity with SaaS systems (i.e., Datorama, Ascend).
  • Experience working with Kubernetes.
  • Experience developing a data warehouse infrastructure.
  • Passion for problem-solving and providing workable solutions.
  • Strong analytical and reasoning skills with an ability to visualize processes and outcomes.

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting.

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

Apply Today

Hybrid

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

SUMMARY

The Manager, Campaign Analytics, is responsible for leading a team of Information Analysts to deliver campaign performance reporting to share outcomes and for use in the optimization of marketing campaigns. This role requires a deep understanding of marketing analytics, data analysis, data management, and the ability to communicate complex concepts effectively. This individual works directly with cross-functional leaders in Account Management, Integrated Planning, and Channel Activation teams to research, plan, scope, execute, and deliver measurement solutions on behalf of our clients. He/she may act as the primary contact for clients, analytics partners/vendors, and third-party data providers, helping to facilitate and manage the execution of all data and insights from identifying the client’s business objective to ROI measurement. The Manager, of Campaign Analytics is responsible for supporting the measurement deliverables across departments, understanding workflow and dependencies, providing detailed instructions/specifications/business requirements, and managing deadlines.

He/she works well within a fast-paced, deadline-driven, team environment, maintaining grace under fire, and conducts self with professionalism, positivity, and respect always. This individual’s work will have a high level of exposure to members of the senior management team. The ideal candidate will have strong supervisory skills and a basic understanding of the Human Resources discipline and find joy in “teaching”.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome:  Drive measurable business impact by optimizing campaign analytics deliverables, ensuring superior accuracy, efficiency, and timeliness.

Key Responsibilities:

  • Lead a team of analysts to deliver data-driven insights and recommendations to optimize marketing campaigns.
  • Foster close collaboration with cross-functional teams to ensure data accuracy and consistency across all campaigns.
  • Develop and maintain dashboards and reports to accurately track campaign performance, offering actionable insights to stakeholders.
  • Establish standard dashboard practices across all clients, tailoring as applicable by industry.
  • Articulate complex concepts and present actionable insights in a structured, clear format easily understood by stakeholders across the organization.
  • Continuously monitor industry trends and developments to ensure the team is using the most up-to-date and effective analytical techniques.

Key Outcome:  Demonstrates Campaign Analytics expertise as the subject matter expertise in performance measurement, representing this capability for the enterprise.

Key Responsibilities:

  • Has a firm grasp of test architecture and incrementality methodology.
  • Represents all Measurement engagements to the client as a key partner to the Account Management team.
  • Understands and can represent the various 3rd Party Measurement partners available to support our client campaign measurement.
  • Aids in the scoping and pricing negotiation of Measurement Partner contracts owned by Butler/Till on behalf of our clients.

Key Outcome:  Engage, retain, and enable performance of talent, ensuring the appropriate level of support, performance management and development for the Information Analysts.

Key Responsibilities:

  • Contribute to and proactively manage talent plans, encompassing assessment, hiring, onboarding, and nurturing of role-appropriate talent.
  • Effectively manage the team, setting clear, outcome-based performance goals and maintaining individual development plans.
  • Provide constructive feedback that empowers employees to improve and work toward their goals, while fostering a culture of inclusion and continuous improvement.
  • Eliminate barriers hindering team outcomes and offer growth opportunities while mentoring and inspiring employees to unlock their full potential.
Requirements

QUALIFICATIONS

REQUIRED QUALIFICATIONS

  • Bachelor’s degree in a marketing or a quantitative field such as statistics, mathematics, or economics
  • 8+ years of experience in marketing analytics or a related field.
  • Proficient analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with precision and attention to detail.
  • Adaptive and intuitive personality adept at managing complex internal and client relationships.
  • Excellent communication and presentation abilities.
  • Earlier experience in leading and managing a team of analysts.
  • Independent and self-directed yet also team oriented.
  • Strong project management acumen, displaying organization and adeptness at multitasking.
  • Proficiency with SQL and data visualization tools such as Tableau or Power BI.

PREFERRED QUALIFICATIONS

  • Passionate about process and articulating the value of following it.
  • Passion for problem-solving and providing workable solutions.
  • Strong analytical and reasoning skills with an ability to visualize processes and outcomes.

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting.
Apply Today

Hybrid

 

The Client Success Specialist is a position that primarily focuses on customer service, campaign management, and retention. This role requires a high degree of focus on customer service and thorough knowledge of how to present and discuss a full-funnel marketing campaign including Branding, Content Creation, and Paid Search.  The ability to cross-sell additional programs and maintain customer relationships is paramount. This includes making recommendations, presenting options, and suggesting additional programs as a complete and thorough solution, based on customer goals. A successful candidate will meet or exceed set expectations around customer service and campaign retention goals. The ideal candidate will demonstrate excellent communication and interpersonal relations skills. They will be effective in conflict resolution and problem-solving, with strong organizational skills such as time management. This position also may include the development of marketing communications, customer education, website management, and project management.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Customer Service

Key Responsibilities:

  • Professionally manage customer requests via phone, email, webform, and chat.
  • Create and maintain customer loyalty by serving customers above and beyond their expectations.
  • Provide education on BT programs, tactics, and offerings.
  • Deliver exceptional customer care and resolve any issues or complaints with professionalism and in a timely manner.
  • Effectively communicate complex information in verbal and written form.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
  • Meet or exceed set client service expectations.
  • Ability to work independently, use critical thinking skills to make decisions and demonstrate consistent follow through.
  • Assist with all marketing initiatives including webinars, presentations, website management, videos, and email communications.
  • Serve as back-up for Client Success Associates.

Key Outcome: Account Management

Key Responsibilities:

  • Form trust and build solid customer relationships.
  • Act as the main point of contact for assigned agents to ensure the highest level of customer service across all BT offerings.
  • Responsible for meeting basic service level goals including response time and quality standards.
  • Provides agents with the most consultative and thorough service experience including on-boarding, proactive consultative / relationship activities, and renewal.
  • Responsible for establishing and maintaining ongoing customer relationships, overall customer satisfaction, and customer retention.
  • Regularly check in with agents to assess satisfaction and identify areas of improvement.
  • Develops and maintains expert knowledge of industry trends, product offerings.
  • Responsible for providing education and communication to assigned agents on program education and delivery.
  • Obtain feedback on program offerings for future opportunities.

Key Outcome: Retention

Key Responsibilities:

  • Must be comfortable managing “warm” outbound calls and phone communication with customers; this is a primary focus for this position.
  • Increase customer loyalty and provide value.
  • Identify and develop new business opportunities within the account.
  • Grow and maintain participation across all BT program offerings.
  • Meet or exceed defined program retention goals.

Other Responsibilities:

  • Other tasks assigned as needed, based on scope of work.
  • Provide customer service coverage outside of work hours due to peak times and work volume.
  • Present webinars and customer education both in-person and virtually.
  • Possible business travel.
Requirements

REQUIRED

  • 3+ years of experience in Customer/Client Service, Marketing and/or media field; agency, digital coaching and /or media sales experience.
  • 2+ years managing a full-funnel marketing campaign
  • Bachelor’s degree in Communications, Sales, Marketing, or Public Relations, preferred.
  • Working knowledge of commonly used marketing and media concepts and practices; including terminology, campaign strategies (branding, Paid Search, Content creation), and tactics.
  • Understanding of marketing strategies and/or Experience in applied marketing strategies (campaign/account management); Branding, Content Creation, and Paid Search specifically
  • Strong presentation skills and ability to work under stress and meet deadlines.
  • A combination of education and experience will be considered.
  • Flexible work hours as needed to account for time zone requirements across the country.
  • Proficient with Microsoft Office tools including Microsoft Word, Excel (including pivot tables), and PowerPoint
  • Experience using a Customer Service Software (CRM)
  • Understanding of Search Engine Optimization (SEO)
  • Excellent verbal and written communication; including public speaking
  • Advanced organization skills, including time management
  • Strong interpersonal skills, such as empathy and patience
  • Possess effective conflict resolution and problem-solving skills
  • Strong project management skills; must be well-organized and detail-oriented with the ability to multi-task.
  • Independent and self-directed yet also team oriented.
  • Must be able to excel in a fast-paced atmosphere and handle a high volume of tasks.
  • Ability to work with little supervision

PREFERRED

  • Completed Google Certification
  • Thorough understanding of all BT program offerings
  • Proven sales and/or retention experience
  • Familiarity with Google Documents and Power BI preferred
  • Experience with group presentations/public speaking
  • Experience with virtual group presentations/webinars

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting.

 

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

Apply Today

Hybrid

The Client Growth Specialist is a results-driven team player who is passionate about building long-term relationships while using their marketing expertise to increase agent enrollments for Butler/Till into our flagship media program. In this role, you will be responsible for consulting our prospective and existing customers, promoting a diverse range of marketing solutions, and recommending services that best support their growth objectives, strengthening their overall brand.

Successful growth specialists are confident, dynamic, and focused on customer needs, with at least three years of experience in customer/client service centered in marketing and/or media. You will work to develop a deep understanding of their growth goals so that you can effectively present and discuss a full-funnel marketing campaign, including branding, content creation, and paid search solutions, that best fit their needs. Top performers will also use their consultative skills and marketing expertise to uncover cross-selling opportunities, suggesting additional programs to drive overall account growth while keeping client relationships strong.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Prospecting and Lead Generation

Key Responsibilities:

  • Generating agent enrollments across all Butler/Till program offerings.
  • Identify and qualify potential leads through effective prospecting, warm calling, and networking activities.
  • Develop and maintain a robust pipeline of leads to ensure consistent opportunities for sales engagement.
  • Identify cross-sell opportunities with customers currently participating in a Butler/Till program.

Key Outcome: Agent Relationship Management:

Key Responsibilities:

  • Foster strong and lasting relationships with customers by providing ongoing support, addressing concerns, and identifying opportunities for upselling or cross-selling.
  • Conduct “needs” assessments with customers to understand their marketing objectives, challenges, and opportunities.
  • Acquire in-depth knowledge of Butler/Till’s diverse range of marketing products, including but not limited to digital marketing, social media campaigns, content creation, and SEO.
  • Provide expert consultation on currently enrolled programs to cross-sell on other channel opportunities.
  • Stay abreast of industry trends, market dynamics, and competitor activities.
  • Provide feedback to internal stakeholders based on market insights and agent interactions.

Key Outcome: Sale Closing and Goal Attainment

Key Responsibilities:

  • Drive the sales process from initial contact to sale closure.
  • Meet and exceed sales targets, including call activity, scheduled appointments, and new enrollments.
  • Maintain an average outreach of 300 warm calls a week.

Other Responsibilities:

  • Assist in all annual/rolling program enrollments.
  • Other responsibilities may be required due to business needs and scope of work.
Requirements

Required

  • 3+ years of experience in Customer/Client Service, Marketing and/or media field; agency, digital coaching and /or media sales experience.
  • 2+ years of experience in digital advertising sales, preferably in managing Amazon Advertising campaigns
  • Bachelor’s degree in Communications, Sales, or Marketing.  A combination of education and experience will be considered.
  • Proven track record in account management and exceeding sales metrics
  • Strong understanding of various marketing products and strategies.
  • Excellent communication and presentation skills.
  • Exceptional negotiation and closing skills.
  • Self-motivated, results-oriented, and able to thrive in a fast-paced environment.

Preferred

  • 2+ years of applied marketing campaign management.
  • 1+ years experience with CRM software
  • Completed Google Certification

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
  • COLLABORATIVE: working with teams and across the organization with ease?
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstances
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

Apply Today

Hybrid

The Senior Benefits Specialist oversees the full range of employee benefits, from enrollment to termination, ensuring accuracy and compliance with laws. This position will develop and implement innovative benefits strategies aligned with industry trends and budget considerations, as well as manage leave administration, vendor relationships, and compliance across federal, multi-state, and local regulations. Effective communication with employees is integral to the position and involves disseminating benefits information and providing guidance. The role will involve data analysis to assess program effectiveness, open enrollment planning, and proactive collaboration cross-functionally to integrate benefits with Talent processes seamlessly.

KEY OUTCOMES & RESPONSIBILITIES

Key Outcome: Seamless Benefits Administration

Key Responsibilities:

  • Manage all aspects of employee benefits administration, ensuring accuracy and compliance with laws and regulations.
  • Manage benefits vendors such as insurance providers, retirement plan administrators, third party administrators. Reconcile claim reimbursements from carriers.
  • Plan and execute open enrollment periods, including coordinating communications, vendor attendance, conducting employee meetings, managing enrollment platforms, and ensuring accuracy of enrollment data.
  • Serve as a resource for employees regarding benefits-related questions, issues, and concerns. Resolve escalated inquiries and provide guidance on complex benefits matters.
  • Conduct regular audits of benefits data to identify discrepancies and take corrective actions as necessary.

Key Outcome: Strategic Benefits Management

Key Responsibilities:

  • Develop and implement strategies to enhance the organization’s benefits offerings, considering industry trends and budget considerations.
  • Stay updated on federal, multi-state (list out states), and local regulations related to employee benefits, such as ERISA, DOL, IRS, ACA, NYS PFL and HIPAA. Ensure that benefits programs comply with all legal requirements.
  • Work closely with fellow Talent Team members, finance departments, payroll specialist, and other stakeholders to ensure seamless integration of benefits programs with other HR and business processes.

Key Outcome: Comprehensive Leave Management

Key Responsibilities:

  • Manage all aspects of employee leave programs, including vacation, sick leave, personal leave, parental leave, and other types of leave as per company policies and legal requirements.
  • Ensure precision in tracking, documenting, auditing, and reporting employee leave balances for accurate record-keeping take corrective actions as necessary.
  • Collaborate with the Talent Team and Payroll to streamline leave approval processes, promptly addressing concerns to ensure accurate and timely processing of leave-related adjustments to employee pay.
  • Stay abreast of changes in leave laws, ensuring ongoing compliance and alignment with company policies. Periodically review and update company leave policies to align with best practices and evolving legal requirements.
  • Ensure confidentiality and sensitivity in handling leave-related matters, providing clear guidance to employees on leave policies and procedures, fostering understanding and clarity in communication.

Key Outcome: Effective Program Analysis and Communication

Key Responsibilities:

  • Analyze benefits utilization, costs, and employee feedback. Communicate information, guide employees, and collaborate for seamless program integration.
  • Communicate benefits information to employees through various channels, including presentations, written materials, and online resources. Provide guidance and support to employees regarding their benefits options and choices.
  • Analyze benefits utilization, costs, and employee feedback to assess the effectiveness of benefits programs. Use data insights to make recommendations for improvements or changes.
  • Provide training to HR staff, managers, and employees on benefits-related topics, including new program offerings, changes in regulations, and best practices.
  • Leverage technology solutions to streamline benefits and leave-related processes for increased efficiency.
Requirements

REQUIRED QUALIFICATIONS

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in benefits administration, with demonstrated expertise in designing and managing comprehensive benefits programs.
  • Strong knowledge of federal and state regulations governing employee benefits, including ERISA, ACA, HIPAA, and COBRA.
  • Experience with HRIS/benefits administration software and platforms.
  • Excellent communication skills, with the ability to effectively convey complex benefits information to diverse audiences.
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
  • Proven ability to manage vendor relationships and negotiate contracts.
  • Detail-oriented, with a commitment to accuracy and compliance and ability to critically evaluate.
  • Team player, partner closely with payroll, understand tax implications of benefits.

PREFERRED QUALIFICATIONS

  • Master’s degree or relevant certifications (e.g., CEBS, PHR, SPHR) preferred.

CORE COMPETENCIES

  • CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients.
  • COLLABORATIVE: working with teams and across the organization with ease.
  • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance.
  • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments.
  • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

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Open Roles

Butler/Till is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital status, military or veteran status, sexual orientation, physical or mental disability or medical condition as defined by applicable equal opportunity laws.

Butler/Till offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.